Returns & Exchanges
At Real Beauty London, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused beauty products.
Return Process
- 1.Initiate Your Request
Contact our customer support team at [email protected] with your order number and the reason for your return.
- 2.Prepare Your Package
Carefully pack the unused items in their original packaging to ensure they are protected during transit back to our warehouse.
- 3.Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.